Privacy Policy
Last updated: 2024
This Privacy Policy describes how Cin-Paris (the "Site", "we", "us", or "our") collects, uses, and
discloses your personal information when you visit, use our services, or make a purchase from
cin-paris.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the
"Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the
Services, whether you are a customer, website visitor, or another individual whose information
we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree
to the collection, use, and disclosure of your information as described in this Privacy Policy. If
you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our
practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy
Policy on the Site, update the "Last updated" date, and take any other steps required by
applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal
information about you from a variety of sources, as set out below. The information that we
collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to
communicate with you, provide or improve the Services, comply with any applicable legal
obligations, enforce any applicable terms of service, and to protect or defend the Services, our
rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site
and use our Services. When we use the term "personal information", we are referring to
information that identifies, relates to, describes, or can be associated with you. The following
sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment
confirmation, email address, and phone number.
Account information including your username, password, security questions, and other
information used for account security purposes.
Shopping information including the items you view, put in your cart, saved into your
account like loyalty points, reviews, referrals, or gift cards, or purchases.
Customer support information including the information you choose to include in
communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information
about yourself. You may elect not to provide this information, but doing so may prevent you from
using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services
("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies").
Usage Data may include information about how you access and use our Site and your account,
including device information, browser information, information about your network connection,
your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and
service providers who may collect information on our behalf, such as:
Companies who support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or
debit card information, billing address) to process your payment in order to fulfill your
orders and provide you with products or services you have requested, in order to
perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or
advertisements, we, or third parties we work with, may automatically collect certain information
using online tracking technologies such as pixels, web beacons, software developer kits, third-
party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy
Policy. Also see the section below, Third Party Websites and Links.
How We Use Your Personal Information
Providing Products and Services: We use your personal information to provide you with the
Services in order to perform our contract with you, including to process your payments, fulfill
your orders, to send notifications to you related to your account, purchases, returns, exchanges,
or other transactions, to create, maintain and otherwise manage your account, to arrange for
shipping, facilitate any returns and exchanges and other features and functionalities related to
your account. We may also enhance your shopping experience by enabling Shopify to match
your account with other Shopify services that you may choose to use. In this case, Shopify will
process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising: We may use your personal information for marketing and
promotional purposes, such as to send marketing, advertising, and promotional communications
by email, text message, or postal mail, and to show you advertisements for products or
services. This may include using your personal information to better tailor the Services and
advertising on our Site and other websites. If you are an EEA resident, the legal basis for these
data processing activities is our legitimate interest in selling our products, according to Art. 6 (1)
(f) GDPR, or your consent where required.
Security and Fraud Prevention: We use your personal information to detect, investigate, or
take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the
Services and register an account, you are responsible for keeping your account credentials
safe. We highly recommend that you do not share your username, password, or other access
details with anyone else. If you believe your account has been compromised, please contact us
immediately. If you are an EEA resident, the legal basis for these data processing activities is
our legitimate interest in keeping our website secure for you and other customers, according to
Art. 6 (1) (f) GDPR.
Communicating with You and Service Improvement: We use your personal information to
provide you with customer support and improve our Services. This is in our legitimate interests
in order to be responsive to you, to provide effective services to you, and to maintain our
business relationship with you, according to Art. 6 (1) (f) GDPR.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies
that we use related to powering our store with Shopify, see Shopify Cookies. We use Cookies to
power and improve our Site and our Services (including to remember your actions and
preferences), to run analytics, and better understand user interaction with the Services (in our
legitimate interests to administer, improve, and optimize the Services). We may also permit third
parties and service providers to use Cookies on our Site to better tailor the services, products,
and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser
to remove or reject Cookies through your browser controls. Please keep in mind that removing
or blocking Cookies can negatively impact your user experience and may cause some of the
Services, including certain features and general functionality, to work incorrectly or no longer be
available. Additionally, blocking Cookies may not completely prevent how we share information
with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract
fulfillment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. Such
circumstances may include:
With vendors or other third parties who perform services on our behalf (e.g., IT
management, payment processing, data analytics, customer support, cloud storage,
fulfillment, and shipping).
With business and marketing partners, including Shopify, to provide services and
advertise to you. For example, we use Shopify to support personalized advertising with
third-party services. Our business and marketing partners will use your information in
accordance with their own privacy notices.
When you direct, request us or otherwise consent to our disclosure of certain information
to third parties, such as to ship you products or through your use of social media widgets
or login integrations, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interests to
run a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply
with any applicable legal obligations (including to respond to subpoenas, search
warrants, and similar requests), to enforce any applicable terms of service, and to
protect or defend the Services, our rights, and the rights of our users or others.
We disclose the following categories of personal information and sensitive personal information
about users for the purposes set out above in "How we Collect and Use your Personal
Information" and "How we Disclose Personal Information":
Category Categories of Recipients
Identifiers such as basic contact
details and certain order and
account information
Vendors and third parties who perform services on our
behalf (such as Internet service providers, payment
processors, fulfillment partners, customer support partners,
and data analytics providers), Business and marketing
partners, Affiliates
Commercial information such as
order information, shopping
information, and customer
support information
Vendors and third parties who perform services on our
behalf, Business and marketing partners, Affiliates
Internet or other similar network
activity, such as Usage Data
Vendors and third parties who perform services on our
behalf, Business and marketing partners, Affiliates
Geolocation data such as
locations determined by an IP
address or other technical
measures
Vendors and third parties who perform services on our
behalf, Business and marketing partners, Affiliates
We do not use or disclose sensitive personal information without your consent or for the
purposes of inferring characteristics about you.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you
choose to submit user-generated content to any public area of the Services, this content will be
public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to
others and cannot ensure that parties who have access to such information will respect your
privacy or keep it secure. We are not responsible for the privacy or security of any information
that you make publicly available, or for the accuracy, use, or misuse of any information that you
disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you
follow links to sites not affiliated or controlled by us, you should review their privacy and security
policies and other terms and conditions. We do not guarantee and are not responsible for the
privacy or security of such sites, including the accuracy, completeness, or reliability of
information found on these sites. Information you provide on public or semi-public venues,
including information you share on third-party social networking platforms may also be viewable
by other users of the Services and/or users of those third-party platforms without limitation as to
its use by us or by a third party. Our inclusion of such links does not, by itself, imply any
endorsement of the content on such platforms or of their owners or operators, except as
disclosed on the Services.
Children's Data
The Services are not intended to be used by children under the age of 16, and we do not
knowingly collect any personal information about children. If you are the parent or guardian of a
child who has provided us with their personal information, you may contact us using the contact
details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share”
or “sell” (as those terms are defined in applicable law) personal information of individuals under
16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot
guarantee “perfect security.” In addition, any information you send to us may not be secure
while in transit. We recommend that you do not use insecure channels to communicate
sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we
need the information to maintain your account, to provide the Services, comply with legal
obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to
your personal information. These rights include:
Right to Access / Know: You have the right to request access to personal information that we
hold about you, including details relating to the ways in which we use and share your
information. To exercise this right, please contact us at contact@cin-paris.com.
Right to Delete: You have the right to request that we delete personal information we maintain
about you. To make such a request, please contact us at contact@cin-paris.com.
Right to Correct: You have the right to request that we correct inaccurate personal information
we maintain about you. To submit a correction request, please contact us at contact@cin-
paris.com.
Right of Portability: You have the right to receive a copy of the personal information we hold
about you and to request that we transfer it to a third party, in certain circumstances and with
certain exceptions. To request data portability, please contact us at contact@cin-paris.com.
Right to Opt out of Sale or Sharing or Targeted Advertising: You have the right to direct us
not to "sell" or "share" your personal information or to opt out of the processing of your personal
information for purposes considered to be "targeted advertising", as defined in applicable
privacy laws. To opt out, please contact us at contact@cin-paris.com.
Restriction of Processing: You have the right to ask us to stop or restrict our processing of
personal information. To request restriction, please contact us at contact@cin-paris.com.
Withdrawal of Consent: Where we rely on consent to process your personal information, you
have the right to withdraw this consent at any time. To withdraw your consent, please contact us
at contact@cin-paris.com
Appeal: You have the right to appeal our decision if we decline to process your request. To
submit an appeal, please contact us at contact@cin-paris.com.
We will not discriminate against you for exercising any of these rights. We may need to collect
information from you to verify your identity, such as your email address or account information,
before providing a substantive response to the request. You may designate an authorized agent
to make requests on your behalf by providing proof of authorization. We will respond to your
request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us
using the contact details provided below. If you are not satisfied with our response to your
complaint, depending on where you live you may have the right to appeal our decision by
contacting us using the contact details set out below, or lodge your complaint with your local
data protection authority. For the EEA, you can find a list of the responsible data protection
supervisory authorities here.
International Users
Please note that we may transfer, store, and process your personal information outside the
country you live in. Your personal information is also processed by staff and third-party service
providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer
mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent
contracts issued by the relevant competent authority of the UK, as relevant, unless the data
transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you
would like to exercise any of the rights available to you, please call or email us at contact@cin-
paris.com or contact us at CIN PARIS, 42 Avenue de Suffren, 75015 Paris, France.
For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are
the data controller of your personal information.